Professional ChromeOS Administrator Exam Sample Questions
The Professional ChromeOS Administrator exam sample questions will familiarize you with the format of exam questions and example content that may be covered on the exam.
The sample questions do not represent the range of topics or level of difficulty of questions presented on the exam. Performance on the sample questions should not be used to predict your Professional ChromeOS Administrator exam result.
The sample questions do not represent the range of topics or level of difficulty of questions presented on the exam. Performance on the sample questions should not be used to predict your Professional ChromeOS Administrator exam result.
Question 1
You are unable to view Chrome Enterprise/Education Upgrades (perpetual) on the Admin console even though you have purchased them over 48 hours ago. How would you determine the status of your licenses?
Feedback
A is not correct because Chrome engineers are supposed to be building the operating system and not providing customer support.
B is correct because support can check on the status of the licenses being applied to your console.
C is not correct because licensing should be available in the console within 48 hours.
D is not correct because licenses are cloud based and associated to your Admin console.
B is correct because support can check on the status of the licenses being applied to your console.
C is not correct because licensing should be available in the console within 48 hours.
D is not correct because licenses are cloud based and associated to your Admin console.
Question 2
You are a ChromeOS Administrator who would like to submit a feature request for a new Chrome policy within the Admin console. How should you approach this situation?
Feedback
A is correct because verifying a certain action is not possible today and requires a new feature which should include support for tracking purposes and to ensure nothing is overlooked.
B is not correct because it is better to check to make sure this is a legitimate feature request and not something that is already possible.
C is not correct because there is no avenue to contact the product team with direct requests.
D is not correct because a Google Workspace Specialist may not be as well versed in ChromeOS since ChromeOS is a different product.
B is not correct because it is better to check to make sure this is a legitimate feature request and not something that is already possible.
C is not correct because there is no avenue to contact the product team with direct requests.
D is not correct because a Google Workspace Specialist may not be as well versed in ChromeOS since ChromeOS is a different product.
Question 3
When are you required to wipe a device prior to enrolling it?
Feedback
A is not correct because when a device is purchased from a retail store it is unmanged. It can be enrolled in a domain from this state or left unmanaged for consumer use.
B is correct because wiping a device will remove the console enrollment association and allow the device to operate as an unmanged device or be reassociated to another console.
C is not correct because devices in warehouses would remain in an unmanaged state. They may need an OS update but wiping would not apply here.
D is not correct because a refurbished replacement would be returned unmanaged or may be enrolled in the domain already depending on the contract with the OEM.
B is correct because wiping a device will remove the console enrollment association and allow the device to operate as an unmanged device or be reassociated to another console.
C is not correct because devices in warehouses would remain in an unmanaged state. They may need an OS update but wiping would not apply here.
D is not correct because a refurbished replacement would be returned unmanaged or may be enrolled in the domain already depending on the contract with the OEM.
Question 4
A customer reports that their Chrome device is unable to connect to their office Wi-Fi network after an update. What should you do?
Feedback
A is not correct because debug logs are required for more advanced troubleshooting which may be necessary.
B is not correct because it is best to include the logs for troubleshooting when reporting an issue.
C is correct because this ensures logs are taken while the issue is happening and therefore the logs will capture the problem.
D is not correct because debugging has to be turned on before you reproduce the issue.
B is not correct because it is best to include the logs for troubleshooting when reporting an issue.
C is correct because this ensures logs are taken while the issue is happening and therefore the logs will capture the problem.
D is not correct because debugging has to be turned on before you reproduce the issue.
Question 5
You require different sets of Chrome Apps and extensions to be pre-installed for different groups of users. How would you accomplish this?
Feedback
A is not correct because the question specifies requiring the extensions being pre-installed. This assumes the end user would not take any action.
B is correct because apps would be installed for different groups regardless of a user action.
C is not correct because top level management would force install for all inherited OUs. The question specifies different groups.
B is correct because apps would be installed for different groups regardless of a user action.
C is not correct because top level management would force install for all inherited OUs. The question specifies different groups.
Question 6
You’re working with the finance team and they are requesting a special application for reconciling month-end revenue. As the ChromeOS Administrator, you notice the application is available for Android. Before rolling this application out to the finance team, what are some things you should consider?
Feedback
A is correct because using a test organizational unit (OU) or group set as a child of your user environment for testing is best practice. This ensures the settings applied for the user are being used with the testing while not disturbing the user activity environment.
B is not correct because rolling out any change broadly and quickly can be disruptive to an environment.
C is not correct because applications are user associated. Providing a device and the application may not be effective for testing the experience.
D is not correct because contacting developers of applications is more than is needed to test an application.
B is not correct because rolling out any change broadly and quickly can be disruptive to an environment.
C is not correct because applications are user associated. Providing a device and the application may not be effective for testing the experience.
D is not correct because contacting developers of applications is more than is needed to test an application.
Question 7
Your organization has a three-year device update model. After three years, a team member can request a new device. Your organization pays for annual Chrome Enterprise Upgrade. Your devices are configured to re-enroll when power washed. You need to release the annual upgrade from the old device so that the license can be used again as the device will no longer be used. How should you accomplish this goal?
Feedback
A is correct because the move to the OU will ensure a policy without automatic re-enrollment will be provided for a device. The sync would ensure the device gets the new policy. The deprovisioning will disconnect the device from the license.
B is not correct because syncing and powerwashing the device would reload the policy which has forced re-enrollment. The device would still be associated with the console.
C is not correct because syncing the device would pull the policy back in. It would not be released from the console. Disposal of a device after three years of use would also be irresponsible since devices can be updated for 10 years.
D is not correct because Google support can direct you on how to manage devices but they will not be able to take the actions on your behalf.
B is not correct because syncing and powerwashing the device would reload the policy which has forced re-enrollment. The device would still be associated with the console.
C is not correct because syncing the device would pull the policy back in. It would not be released from the console. Disposal of a device after three years of use would also be irresponsible since devices can be updated for 10 years.
D is not correct because Google support can direct you on how to manage devices but they will not be able to take the actions on your behalf.
Question 8
How should a ChromeOS Administrator capture remote logs?
Feedback
A is correct because system logs can be uploaded for the admin to pull for further exploration.
B is not correct because user logs are not offered as a potential setting.
C is not correct because once a device is located in the admin console, we can review the state of the device in relation to CPU usage, temperature, memory but the capturing of logs is not offered.
D is not correct because once a user is located in the admin console we can review the state of the user information but the capturing of logs is not offered.
B is not correct because user logs are not offered as a potential setting.
C is not correct because once a device is located in the admin console, we can review the state of the device in relation to CPU usage, temperature, memory but the capturing of logs is not offered.
D is not correct because once a user is located in the admin console we can review the state of the user information but the capturing of logs is not offered.
Question 9
A user reports that their laptop has been stolen. What should the ChromeOS Administrator do?
Feedback
A is not correct because Android device manager would not have details of a ChromeOS device.
B is correct because disabling a device will lock the device for use and display a custom configured message.
C is not correct because ChromeOS from the admin console would not be able to see through the camera. This could also be a privacy concern.
D is not correct because deprovisioning the device would release the device for use as a consumer device or to be enrolled in another domain.
B is correct because disabling a device will lock the device for use and display a custom configured message.
C is not correct because ChromeOS from the admin console would not be able to see through the camera. This could also be a privacy concern.
D is not correct because deprovisioning the device would release the device for use as a consumer device or to be enrolled in another domain.
Question 10
After deploying your Android VPN client, you want to enforce always-on VPN. Where is this configured?
Feedback
A is not correct because JSON configuration would not ensure the VPN is always on. We see JSON configuration with Extensions and not Android Apps.
B is not correct because network settings can manage VPNs but would not handle the policy of the VPNs usage.
C is correct because VPNs are a User level control. You can ensure VPNs are always on through the User policy.
D is not correct because VPN usage is a User Session experience and is not available as a device level setting.
B is not correct because network settings can manage VPNs but would not handle the policy of the VPNs usage.
C is correct because VPNs are a User level control. You can ensure VPNs are always on through the User policy.
D is not correct because VPN usage is a User Session experience and is not available as a device level setting.
Question 11
The IT team set a policy configuration that allows users to have the ability to reset (powerwash) their device to a default state. The IT team wants to ensure that the devices will stay fully managed at all times. What should you do to achieve this goal?
Feedback
A is not correct because allowing any user to sign in means any Google account can sign into a device which includes gmail.com accounts. This does not affect enrollment.
B is not correct because SSO redirection points the ChromeOS to a custom configured IDP on the Admin console.
C is not correct because allowing powerwash to be triggered will wipe the device including the enrollment policy. It would require the user to take a manual action to re-enroll or if forced enrollment is enabled it would automatically enroll when connected to the network.
D is correct because Force enrollment will ensure a device re-enrolls after a hard reset when connected to the internet.
B is not correct because SSO redirection points the ChromeOS to a custom configured IDP on the Admin console.
C is not correct because allowing powerwash to be triggered will wipe the device including the enrollment policy. It would require the user to take a manual action to re-enroll or if forced enrollment is enabled it would automatically enroll when connected to the network.
D is correct because Force enrollment will ensure a device re-enrolls after a hard reset when connected to the internet.
Question 12
How should an administrator configure Google Admin policies to ensure a device maintains enterprise management to the tenant after a remote factory reset?
Feedback
A is correct because forcing re-enrollment will ensure the device is re-associated to the Admin console for control and management.
B is not correct because enabling guest mode allows another user to work with a temporary session with administrative policies applied. It does not ensure enrollment after a reset.
C is not correct because Powerwashing is a hard reset and will remove the enrollment policy association to the admin console. The device would need to be re-enrolled manually or through forced re-enrollment.
D is not correct because Verified mode ensures the device boots with the operating system check for tampering. This does not affect enrollment.
B is not correct because enabling guest mode allows another user to work with a temporary session with administrative policies applied. It does not ensure enrollment after a reset.
C is not correct because Powerwashing is a hard reset and will remove the enrollment policy association to the admin console. The device would need to be re-enrolled manually or through forced re-enrollment.
D is not correct because Verified mode ensures the device boots with the operating system check for tampering. This does not affect enrollment.
Question 13
Which management policy is missing within ChromeOS Flex vs ChromeOS?
Feedback
A is not correct because we can use Chrome Remote Desktop to remote into a device from the additional service or the admin console.
B is correct because the ChromeOS Flex operating system is added to a device. We do not have control of the lowest levels and therefore cannot force re-enrollment.
C is not correct because Simple Certificate Enrollment Protocol (SCEP) is available as a network setup for ChromeOS Flex devices.
D is not correct because we can disable powerwashing for ChromeOS Flex devices.
B is correct because the ChromeOS Flex operating system is added to a device. We do not have control of the lowest levels and therefore cannot force re-enrollment.
C is not correct because Simple Certificate Enrollment Protocol (SCEP) is available as a network setup for ChromeOS Flex devices.
D is not correct because we can disable powerwashing for ChromeOS Flex devices.
Question 14
Where in the Google Admin console can you make sure all devices re-enroll after wiping without user input?
Feedback
A is not correct because, while this is a setting it will only enroll the device when the user enters their credentials for the workspace.
B is correct because the device will automatically enroll after connecting to the network and then offer the user the ability to login.
C is not correct because browser settings do not manage enrollment. Enrollment is a device level policy.
D is not correct because browser settings do not manage enrollment. Enrollment is a device level policy. There is also no setting for Enrollment controls.
B is correct because the device will automatically enroll after connecting to the network and then offer the user the ability to login.
C is not correct because browser settings do not manage enrollment. Enrollment is a device level policy.
D is not correct because browser settings do not manage enrollment. Enrollment is a device level policy. There is also no setting for Enrollment controls.
Question 15
Which step should you take to remotely remove an eSIM profile from a device?
Feedback
A is not correct because configurations can be removed from the Admin console but this would not remove the eSim from the device.
B is correct because resetting the eSim removes all settings from the eSim on the device.
C is not correct because eSim settings are part of the hardware and are not wiped during the device deprovisioning operation.
D is not correct because eSim is a Device setting and is not applied to a user profile. eSim would not be available to remove.
B is correct because resetting the eSim removes all settings from the eSim on the device.
C is not correct because eSim settings are part of the hardware and are not wiped during the device deprovisioning operation.
D is not correct because eSim is a Device setting and is not applied to a user profile. eSim would not be available to remove.
Question 16
Your team has members that work remotely. Your CTO would like to verify that your fleet of ChromeOS devices remains managed by corporate policy even after a device wipe. What would you configure to complete this objective?
Feedback
A is not correct because, while strict password rules can help secure an environment this would not ensure corporate management of the device.
B is correct because the force re-enroll will engage automatic re-enrollment anytime a hard reset happens.
C is not correct because Powerwash is a hard reset and is often a part of the troubleshooting process. There are other ways to trigger this process such as using dev mode.
D is not correct because Verified Access protects the access to a company network through a challenge and response framework.
B is correct because the force re-enroll will engage automatic re-enrollment anytime a hard reset happens.
C is not correct because Powerwash is a hard reset and is often a part of the troubleshooting process. There are other ways to trigger this process such as using dev mode.
D is not correct because Verified Access protects the access to a company network through a challenge and response framework.
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